CRITICALOPENIN-TRANSIT
Breakdown
Trip TRP0202613•Triggered 17-06-2026 10:55 IST
SLA at Risk
01:12:34
SLA: 02:30:00
Trip Details
Vehicle
MH 19 AB 1013
Route
Mumbai → Surat
Route Type
Linehaul
Trip Type
Contract
Vendor
VND412
Reason
Engine
Recovery Mode
RSA
Downtime
3 hrs 20 mins
Breakdown Location
NH-48 near Vapi
Landmark
--
Reported At
17-06-2026 10:55
Reported By
Control Tower
What Went Wrong
Driver reported a mid-route breakdown. A geotagged photo of the breakdown is required before the exception is considered valid. Vendor must then arrange a replacement vehicle.
Same-vendor replacement → no cost. Different-vendor replacement → cost difference deducted from original vendor.
Resolution Actions
Review proof, then request a replacement from the vendor.
AUTO — Breakdown Alert Sent to Vendor